Privacy Policy
Our commitment to your privacy
This Privacy Policy explains how Greg McElroy DDS Inc, doing business as McElroy Smiles, collects, uses, and protects the information you provide through our website at mcelroysmiles.com and our text message program. This website Privacy Policy is separate from the Notice of Privacy Practices that governs your protected health information under HIPAA.
Information we collect
We collect the information you choose to give us, such as your name, phone number, email address, and any details you include when you request an appointment, ask a question, or fill out a form. We may also collect basic technical information, such as your device and browser type and how you use the site, through standard web analytics.
How we use your information
We use your information to respond to your requests, schedule and confirm appointments, provide the care and services you ask for, send the text messages you consent to, and improve our website and patient experience.
Text messaging and mobile information
When you opt in to text messages, we use your mobile number only for the purposes you agreed to. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your information
We do not sell, rent, or trade your personal information, and we do not buy or sell leads. We share information only with service providers who help us operate, such as scheduling, messaging, and customer support vendors, and only to the extent needed to provide those services to you.
Payment information
When you pay for a visit online, your payment is processed by a secure third-party payment processor. We receive limited details such as your name, the amount, a confirmation, and the last four digits of your card. We do not collect or store your full card number. We use this information only to process your payment and to keep a record of your transaction.
Cookies and analytics
Our site may use cookies and similar tools to help the site work and to understand how visitors use it. You can set your browser to refuse cookies, though some parts of the site may not work as well without them.
Your choices
You can opt out of text messages at any time by replying STOP, as described in our Terms and Conditions. You can ask us to update or remove your contact information by emailing info@drmcelroy.com or calling (760) 621-8700.
How we protect your information
We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date below.
Contact us
Questions about this policy can be sent to Greg McElroy DDS Inc, doing business as McElroy Smiles, 700 Garden View Court, Suite 201, Encinitas, CA 92024, (760) 621-8700, info@drmcelroy.com.
